Schema Theory

KPI & Dashboard Library

This page provides curated examples, formulas, and downloads for high-impact KPIs and dashboards used in Power BI, SQL, and MicroStrategy.

Financial KPIs

ARPU

Average Revenue Per User - key for SaaS and subscription-based businesses.

Customer Acquisition Cost (CAC)

Total marketing/sales cost divided by new customers acquired.

Customer Lifetime Value (LTV)

Estimates total revenue expected from a customer over their relationship.

Gross Margin %

Revenue minus cost of goods sold, expressed as a percentage.

Monthly Recurring Revenue (MRR)

Tracks subscription-based recurring revenue on a monthly basis.

YTD Sales by Region

Cumulative year-to-date sales totals segmented by geographic region.

Sales vs. Last Year Same Weekday

Daily sales vs. sales on the same weekday of the previous year.

Revenue Churn Rate

Recurring revenue lost due to cancellations or downgrades, expressed as a percentage of starting MRR.

Customer KPIs

Activation Rate

Percentage of new users who complete a key activation step (e.g., first login, email verification, or first core action) within a set time window.

Customer Churn Rate (%)

Percentage of customers lost over a given time period.

Net Promoter Score (NPS)

Customer loyalty metric based on likelihood to recommend.

Retention Curve

Percentage of users in a signup cohort who remain active at specific time intervals (e.g., Day 1, Day 7, Day 30).

Operational KPIs

Average Resolution Time

Measures how quickly issues are resolved after being reported.

Conversion Rate

Percentage of users who complete a desired goal or action.

Interactive Dashboards

Cloud Cost Optimization

Track AWS/Azure/GCP spend, anomalies, and reserved instance utilization with Power BI.

SQL Query Performance

Visualize slowest queries, execution trends, and index usage by module or user.

Client & User Onboarding Funnel

Monitor dropoff across signup, email, install, and activation milestones.

Real-Time Air Quality

Track pollution hotspots, AQI distributions, and city-level air quality using geospatial visuals and real-time data.

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